/* ========== 独立智能客服页面样式 ========== */

* {
    box-sizing: border-box;
}

body {
    margin: 0;
    padding: 0;
    background: #f5f7fb;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Microsoft YaHei', sans-serif;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

.chat-page-container {
    display: flex;
    flex-direction: column;
    min-height: 100vh;
}

/* 顶部导航栏 */
.chat-page-header {
    background: linear-gradient(135deg, #1d4ed8 0%, #2563eb 45%, #3b82f6 100%);
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
    padding: 16px 0;
    flex-shrink: 0;
}

.header-content {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.logo-area {
    display: flex;
    align-items: center;
    gap: 12px;
}

.header-logo {
    height: 40px;
    width: auto;
}

.header-actions {
    display: flex;
    gap: 12px;
    align-items: center;
}

.btn-back {
    padding: 8px 16px;
    border-radius: 8px;
    font-size: 14px;
    cursor: pointer;
    transition: all 0.2s;
    text-decoration: none;
    border: none;
    background: rgba(255,255,255,0.15);
    color: #ffffff;
}

.btn-back {
    background: rgba(255,255,255,0.15);
    color: #ffffff;
}

.btn-back:hover {
    background: rgba(255,255,255,0.25);
    transform: translateY(-1px);
}

/* 主聊天区域 */
.chat-page-main {
    flex: 1;
    display: flex;
    padding: 24px 0;
}

.chat-main-wrapper {
    background: #ffffff;
    border-radius: 16px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.08);
    overflow: hidden;
    display: flex;
    flex-direction: column;
    height: calc(100vh - 120px);
    min-height: 500px;
}

.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 24px;
    display: flex;
    flex-direction: column;
    gap: 20px;
    background: #f8fafc;
    /* 平滑滚动条 */
    scrollbar-width: thin;
    scrollbar-color: #cbd5e1 #f1f5f9;
}

.chat-messages::-webkit-scrollbar {
    width: 8px;
}

.chat-messages::-webkit-scrollbar-track {
    background: #f1f5f9;
    border-radius: 4px;
}

.chat-messages::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 4px;
}

.chat-messages::-webkit-scrollbar-thumb:hover {
    background: #94a3b8;
}

/* 消息气泡 */
.pet-msg {
    max-width: 88%;
    padding: 12px 16px;
    font-size: 14px;
    line-height: 1.7;
    word-break: break-word;
    position: relative;
    animation: pet-msg-appear 0.3s ease;
}

@keyframes pet-msg-appear {
    from {
        opacity: 0;
        transform: translateY(10px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* 打字光标 */
.typing-cursor {
    display: inline-block;
    color: #2563eb;
    font-weight: bold;
    animation: blink 0.8s infinite;
    margin-left: 1px;
}

@keyframes blink {
    0%, 50% { opacity: 1; }
    51%, 100% { opacity: 0; }
}

/* 宠物消息（左侧） */
.pet-msg.bot {
    align-self: flex-start;
    width: 88%;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 16px 16px 16px 4px;
    color: #334155;
    box-shadow: 0 1px 3px rgba(0,0,0,0.05);
}

.pet-msg.bot strong {
    color: #0f172a;
}

/* 用户消息（右侧） */
.pet-msg.user {
    align-self: flex-end;
    background: linear-gradient(135deg, #2563eb, #3b82f6);
    border: none;
    border-radius: 16px 16px 4px 16px;
    color: #ffffff;
    box-shadow: 0 2px 8px rgba(37,99,235,0.3);
}

/* 消息中的文本链接 */
.pet-msg a {
    color: #2563eb;
    text-decoration: none;
    border-bottom: 1px dotted #2563eb;
}

.pet-msg a:hover {
    color: #1d4ed8;
    border-bottom-style: solid;
}

/* 欢迎消息样式 */
.pet-welcome {
    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%) !important;
    border-color: #2563eb !important;
}

/* 加载指示器 */
.pet-msg-typing {
    align-self: flex-start;
    background: #eff6ff;
    border: 2px solid #2C2C2C;
    border-radius: 8px 8px 8px 2px;
    padding: 10px 14px;
    display: flex;
    gap: 4px;
}

.pet-typing-dot {
    width: 6px;
    height: 6px;
    background: #2563eb;
    border: 1px solid #2C2C2C;
    border-radius: 50%;
    animation: pet-typing 1.2s ease-in-out infinite;
}

.pet-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.pet-typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes pet-typing {
    0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
    30% { transform: translateY(-4px); opacity: 1; }
}

.chat-messages .pet-msg.bot {
    align-self: flex-start;
}

.chat-messages .pet-msg.user {
    align-self: flex-end;
}

/* 输入区域 */
.chat-input-wrapper {
    padding: 16px 24px 20px;
    background: #ffffff;
    border-top: 1px solid #e2e8f0;
    flex-shrink: 0;
}

.input-box {
    background: #f1f5f9;
    border-radius: 12px;
    border: 1px solid #e2e8f0;
    overflow: hidden;
    transition: border-color 0.2s, box-shadow 0.2s;
}

.input-box:focus-within {
    border-color: #3b82f6;
    box-shadow: 0 0 0 3px rgba(59,130,246,0.15);
}

.chat-textarea {
    width: 100%;
    min-height: 60px;
    max-height: 200px;
    padding: 14px 16px;
    border: none;
    outline: none;
    background: transparent;
    font-size: 15px;
    font-family: inherit;
    color: #334155;
    resize: none;
    line-height: 1.5;
}

.chat-textarea::placeholder {
    color: #94a3b8;
}

.input-footer {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    padding: 8px 12px 8px 16px;
    border-top: 1px solid #e5e7eb;
    background: #f8fafc;
}

.hint-text {
    font-size: 12px;
    color: #94a3b8;
}

.btn-send {
    padding: 8px 20px;
    background: linear-gradient(135deg, #2563eb, #3b82f6);
    color: #ffffff;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 6px;
    transition: all 0.2s;
}

.btn-send svg {
    width: 16px;
    height: 16px;
}

.btn-send:hover:not(:disabled) {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(37,99,235,0.4);
}

.btn-send:active:not(:disabled) {
    transform: scale(0.98);
}

.btn-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.input-buttons {
    display: flex;
    gap: 8px;
    align-items: center;
}

.btn-clear-inline {
    padding: 8px 16px;
    background: #f1f5f9;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    font-size: 14px;
    color: #64748b;
    cursor: pointer;
    transition: all 0.2s;
    white-space: nowrap;
    height: 36px;
    display: flex;
    align-items: center;
}

.btn-clear-inline:hover {
    background: #e2e8f0;
    color: #ef4444;
    transform: translateY(-1px);
}

/* 打字指示器 */
.chat-messages .pet-msg-typing {
    align-self: flex-start;
    margin-top: 8px;
}

/* 欢迎消息 */
.chat-messages .pet-welcome {
    max-width: 100%;
}

/* 响应式适配 */
@media (max-width: 767.98px) {
    .chat-page-header {
        padding: 12px 0;
    }
    
    .header-logo {
        height: 32px;
    }
    
    .btn-back {
        padding: 8px 12px;
        font-size: 13px;
    }
    
    .chat-page-main {
        padding: 12px 0;
    }
    
    .chat-main-wrapper {
        height: calc(100vh - 100px);
        border-radius: 12px;
    }
    
    .chat-messages {
        padding: 16px;
        gap: 16px;
    }
    
    .chat-messages .pet-msg {
        max-width: 90%;
        padding: 12px 16px;
        font-size: 14px;
    }
    
    .chat-input-wrapper {
        padding: 12px 16px 16px;
    }
}

/* 减少动画 */
@media (prefers-reduced-motion: reduce) {
    * {
        animation: none !important;
        transition: none !important;
    }
}

/* ========== 快速提问按钮 ========== */
.pet-quick-questions {
    margin-top: 14px;
    padding-top: 14px;
    border-top: 1px solid rgba(37, 99, 235, 0.2);
}

.pet-quick-title {
    font-size: 13px;
    color: #64748b;
    margin-bottom: 10px;
    font-weight: 600;
    letter-spacing: 0.5px;
}

.pet-quick-list {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.pet-quick-btn {
    padding: 8px 16px;
    background: linear-gradient(135deg, #ffffff 0%, #eff6ff 100%);
    border: 1px solid rgba(37, 99, 235, 0.35);
    border-radius: 20px;
    font-size: 13px;
    color: #334155;
    cursor: pointer;
    transition: all 0.25s ease;
    white-space: nowrap;
    font-weight: 500;
    box-shadow: 0 1px 4px rgba(37, 99, 235, 0.12), 0 1px 2px rgba(0, 0, 0, 0.04);
    position: relative;
    overflow: hidden;
}

.pet-quick-btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, rgba(37, 99, 235, 0.08) 0%, rgba(37, 99, 235, 0.08) 100%);
    opacity: 0;
    transition: opacity 0.25s ease;
}

.pet-quick-btn:hover {
    border-color: #2563eb;
    color: #1d4ed8;
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.25), 0 2px 4px rgba(0, 0, 0, 0.06);
}

.pet-quick-btn:hover::before {
    opacity: 1;
}

.pet-quick-btn:active {
    transform: translateY(0);
    box-shadow: 0 1px 2px rgba(37, 99, 235, 0.2);
    background: linear-gradient(135deg, #2563eb 0%, #2563eb 100%);
    color: #ffffff;
    border-color: #2563eb;
}

/* 手机端快速提问 */
@media (max-width: 767.98px) {
    .pet-quick-list {
        gap: 6px;
    }
    .pet-quick-btn {
        padding: 7px 14px;
        font-size: 12px;
        border-radius: 16px;
    }
}

/* ========== 反馈按钮样式 ========== */
.feedback-buttons {
    display: flex;
    gap: 8px;
    margin-top: 12px;
    padding-top: 12px;
    border-top: 1px solid rgba(0, 0, 0, 0.08);
    justify-content: flex-end;
}

.feedback-btn {
    padding: 6px 12px;
    border: 1px solid #ddd;
    border-radius: 16px;
    background: #fff;
    font-size: 13px;
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 4px;
}

.feedback-btn:hover:not(:disabled) {
    border-color: #4a90e2;
    background: #f0f7ff;
}

.feedback-btn.like-btn:hover:not(:disabled) {
    border-color: #4caf50;
    background: #e6f7e6;
}

.feedback-btn.dislike-btn:hover:not(:disabled) {
    border-color: #f44336;
    background: #ffe6e6;
}

.feedback-btn:disabled {
    cursor: not-allowed;
}

/* 用户消息不显示反馈按钮 */
.pet-msg.user .feedback-buttons {
    display: none;
}